If you're buying a new Toyota, the dealership you choose is important too, and here is what to look for.
What to Look for in the Best Toyota Dealership Deals
Sometimes, where you buy your new car or truck is as important as what kind you get. You want good customer service, incentives and deals that have you driving away happy and satisfied.
Look at Reviews
When looking for Toyotas for sale, of course you want to see what kind of stock the dealership has. Location is important, too, so you do not have to drive a long distance for your new car or truck. However, you want a dealership that goes the extra mile, so one way to find out which dealership is best is to check out their reviews online. You will want to see what other customers have said about the customer service they received, how their experience was overall and how well they were treated by staff. Some dealerships go the extra mile in making sure their customers are happy, and that is the dealership you will want to check out. By looking at reviews, you can see unbiased thoughts on a place of business. If customers are happy, they will tell others about it, and if they are not, you can certain you will be able to read about it.
Discover the Incentives
Not every dealership will have the same incentives available, so inquire beforehand, check ads and make calls if you have to. Some will have Toyota dealership deals coming up at a certain time so you can choose the best time to buy your new car or truck. The manufacturer of the car or truck may have their own incentives and you can find out about those too--see if the dealership has something coming up as well. Incentives include cash rebates, low interest rates and more. If you are already buying a new vehicle, why not get the best deal that is possible and save some money at the same time? These Toyota dealership deals vary quite often from time of year, lot to lot, and other factors--even holidays may bring special sales or offers that are time limited.
Inquire About Services on the Toyota for Sale
The Toyota for sale that you buy is the main reason you are at the dealership, but services that they offer is important too. For instance, some dealerships are a full service type of place, which means that you can have repairs done there, oil changes and other maintenance. Some even have car washes, loaner cars, shuttle service and more. This makes it easier if you need to have any work done on your new car, whether it is under warranty or not. Think of it as your one-stop shopping area. This also allows you to get to know the staff there and form a customer-business relationship that makes it easier when you need something done. Some dealerships even offer discounts or freebies when it comes to their services. For instance, you might get an incentive like free oil changes for a year or free car washes. Even if none of that is free unless it is under warranty, you will still be able to go to one place to buy your new car or truck and the same place to have it serviced.
Appearances is Important
This may sound unimportant, but the way the dealership looks goes a long way in your buying a new Toyota for sale experience. If the outside is nicely landscaped and clean with an interior that is professional and classy, you will have a pretty good idea of how the business is run and how well they take care and pride in the dealership. You will want to see a clean lot with clean cars and an overall appearance of professionalism. You wouldn't try to sell your home with an overgrown yard, trash in the driveway or a house that is filthy inside, so you should expect a dealership to uphold the same standards. It is also proven that employees who work in a clean and professional environment usually care more about their job than those who do not work in a nice facility. Why go where the business is not taken care of and expect that you will be? Choose one that looks nice, clean and professional to get your experience off to the right start.
Check Out Sites
There are a couple of sites that you can check out that will tell you more about the business. One is the Better Business Bureau and the other is J. D. Power and Associates. With the Better Business Bureau, you can see if there have been complaints about the business and you will be able to read those complaints if you find any. With J. D. Power and Associates, they have what is called a Customer Satisfaction Index (CSI) and a Sales Satisfaction Index (SSI). These are two indexes that are based on studies done on the manufacturer's ranking in customer satisfaction. The latter study, SSI, allows you to check out things like the dealership's facility, overall dealership experience, delivery process, finance, paperwork and sales reps. These are all on a one to five scale and will give you a lot of insight into the company.
Use Other Resources
Ask around with friends and family about the dealerships you are considering, as you may know someone who has bought or sold a car there. If you're on social media, you can even make a post asking if anyone has used that particular dealership and is willing to share their experiences. Also look into how long the dealership has been in business. While you don't want to rule out newer places entirely, generally speaking, the longer a dealership has been around, the better it is for you.